Will AI Replace Receptionists? AI Risk 70/100

Q: Will AI replace receptionists?

Receptionists get an AI risk score of 70 out of 100 (high risk). Big changes are already under way and most of the routine work could be automated by about 2030.

High risk

The verdict

Big changes are already under way and most of the routine work could be automated by about 2030.

What AI already does

AI phone agents and check-in kiosks answer calls and book visits.

What stays human

Greeting people in person, security and solving problems on the spot.

What to learn next

Office management, customer experience, facilities.

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Other office jobs

Data entry clerks92/100, high risk Customer service representatives82/100, high risk Administrative assistants75/100, high risk

All 89 jobs · Jobs safe from AI · Jobs AI will replace

Sources: World Economic Forum, Future of Jobs Report 2025; IMF, "Gen-AI: Artificial Intelligence and the Future of Work" (2024); ILO, "Generative AI and Jobs" (2023, updated 2025); Eloundou et al., "GPTs are GPTs" (2023); Frey and Osborne, "The Future of Employment" (2013). Scores are RoboDoom's own estimates, see how we score.

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